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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rhody Reyna

September 18, 2026

5  out of  5
rating by Rhody Reyna
"Jasline was very helpful in explaining everything."
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Joshua Katz

September 17, 2026

5  out of  5
rating by Joshua Katz
"Jasline was super helpful and patient with all my questions. She was very proactive in explaining all my options. I appreciate her!"
We responded:
"Joshua~ Thank you so much for your kind review! We’re thrilled to hear that Jasline was super helpful and patient with all your questions, and that she took the time to proactively explain your options. We truly appreciate your appreciation—she’ll be so happy to hear this! ~ Susan


Hey Joshua ~ We appreciate the opportunity to assist you with your Insurance needs and are thankful that Stephen was able to help you proactively! We appreciate the review and your business! Thank you! ~ Susan Collins"
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Michael Aponte

September 17, 2026

5  out of  5
rating by Michael Aponte
"Jasline was very helpful and professional in addressing my auto policy concern. She applied the necessary updates and even saved me $ by tweaking my policy. Always a pleasure working this office."
We responded:
"Michael~ Thank you for your wonderful review! We’re so glad Jasline was very helpful and professional in addressing your auto policy concern. It’s great to hear she applied the necessary updates and even found ways to save you money by updating your policy. We truly appreciate you and always enjoy working with you—thank you again! ~ Susan

Michael~ Thank you for your feedback! We're glad to hear that Andres was informative and helpful in guiding you through the recent changes to your auto policy. We appreciate your trust and are here to assist you anytime! ~ Susan"
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James D Finnie DC

September 16, 2026

5  out of  5
rating by James D Finnie DC
"Had the pleasure to be served by Leriam Colon Melendez today. She was respectful & knowledgeable on addressing my upcoming Auto Insurance renewal. I had alot of questions and she was patient & informative. I feel confident that should I need to use my insurance in the future that my needs will be met. Thank you so much for your your kind service today."
We responded:
"James~ Thank you so much for the wonderful review! We’re thrilled to hear you had a great experience with Leriam . She’s truly dedicated to providing respectful, knowledgeable guidance, and we’re happy she took the time to answer all of your questions about your upcoming auto insurance renewal.
We appreciate your kind words and look forward to serving you again in the future! ~ Susan"
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Suntu Ashiqur

September 14, 2026

5  out of  5
rating by Suntu Ashiqur
"I’m really happy with the service I received from Jordan at State Farm. They took the time to walk me through all the health insurance options, answered all my questions with patience, and made sure I felt confident in my choice. I’m truly satisfied and would highly recommend them!."
We responded:
"Suntu~ Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with the service you received from Jordan at State Farm. It’s great to know he took the time to explain your health insurance options, patiently answered your questions, and helped you feel confident in your decision. We truly appreciate your recommendation and support! ~ Susan"
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Victor Curtiellas

September 11, 2026

5  out of  5
rating by Victor Curtiellas
"Jasline was awesome and very helpful looking forward to doing business with her."
We responded:
"Victor~Thanks so much for the review! We’re happy to hear Jasline was awesome and very helpful. We truly appreciate your trust and look forward to helping you with everything you need for the road ahead. ~ Susan"
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Dennis

September 11, 2026

5  out of  5
rating by Dennis
"I’m very proud to be a customer of State Farm. The service is exceptional, kind and courteous."
We responded:
"Dennis~ I’m so glad to hear that! We’re very proud to have you as a customer of State Farm. Thank you for sharing—your feedback about the exceptional, kind, and courteous service means a lot. ~ Susan"
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Shahnez Blaine

September 11, 2026

5  out of  5
rating by Shahnez Blaine
"I wanted to thank Nikki for assisting me. She gave me good details about my SF app regarding to the trip data and she was very

knowledgeable too. She answered all of my questions in a professional manner. Thank you Nikki!"
We responded:
"Shahnez~Thank you for the wonderful review! We’re so glad Nikki was able to assist you and provide clear, detailed information about your State Farm app and the trip data. It’s great to hear she was knowledgeable and answered all of your questions professionally. We’ll be sure to pass along your thanks to Nikki—she’ll be thrilled! ~ Susan






Shahnez~ Thank you for the kind review! We’re so glad Jasline was able to help and provide great details about both of your auto coverages. We appreciate your trust and look forward to assisting you again in the future. ~ Susan"
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Jennifer Rose

September 10, 2026

5  out of  5
rating by Jennifer Rose
"Nikki Bradley was extremely helpful and knowledgeable in regards to different financial products as well as insurance."
We responded:
"Jennifer~ Thank you so much for the wonderful review! We’re thrilled to hear that Nikki was extremely helpful and knowledgeable in assisting you with both your insurance and financial product needs. Nikki takes great pride in helping our customers understand their options and find solutions that fit their needs. We truly appreciate your trust in our team and look forward to continuing to serve you! ~ Susan
"
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Gerald Brewer

September 10, 2026

5  out of  5
rating by Gerald Brewer
"Great customer service! Have been with Susan Collins for 20+ years and have always had good experiences when communicating with them. It was great to speak with Andres about new options for me and my family."
We responded:
"Gerald~ Thank you so much for your kind words and for trusting Susan Collins and our team for over 20 years! We truly appreciate your loyalty and are grateful to have had the opportunity to serve you and your family throughout the years. We’re also happy to hear that Andres provided great service and helped you explore new options for your family. Thank you for continuing to choose our team—we look forward to being here for you for many more years to come! ~ Susan
"
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NIKKIREGION

September 9, 2026

5  out of  5
rating by NIKKIREGION
"Jaslin helped me out with some of my insurance issues today. The service was very prompt, she was knowledgeable and polite. She saved me a trip to the dmv which I super appreciate!"
We responded:
"Nikki~ Thank you so much for your wonderful review! We’re thrilled to hear that Jasline was prompt, knowledgeable, and polite, and that she helped resolve your insurance issues. We’re especially glad she saved you a trip to the DMV—your time is important! If you ever need anything else, we’re here to help.~ Susan"
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Sia Williams

September 9, 2026

5  out of  5
rating by Sia Williams
"Nikki was so kind, helpful, personable and patient on the phone with all of my inquiries. I’m appreciative of her help."
We responded:
"Sia~ Thank you so much for your kind words! We’re thrilled to hear that Nikki was helpful, patient, and personable while answering all of your questions. We truly appreciate you taking the time to recognize her and share your experience with us. We’ll be sure to pass along your wonderful feedback to Nikki! ~ Susan"
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Heather Thompson

September 2, 2026

5  out of  5
rating by Heather Thompson
"The Office Associate I spoke with was Jordan Bryant. It was a delight to have him go over my insurance policy with me. He really made me feel comfortable, & explained everything to me perfectly! Insurance can sometimes be confusing. Mr. Jordan made it so easy to understand. I'd recommend State Farm Auto Insurance to anybody!"
We responded:
"Heather~ Thank you so much for your wonderful review! We’re thrilled to hear that Jordan Bryant took the time to go over your insurance policy clearly and made you feel comfortable throughout the process. We truly appreciate your recommendation of State Farm Auto Insurance—our team works hard to make everything easy to understand.

If you ever have any questions, we’re always here to help! ~ Susan"
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Christopher Sally

August 31, 2026

5  out of  5
rating by Christopher Sally
"Andres Garcia was able to get me set up with a new policy. He was a pleasure to work with."
We responded:
"Christopher~ Thank you for the wonderful review! We’re so glad Andres was able to get you set up with your new policy, and we truly appreciate your kind words. If you need anything at all in the future, we’re here to help. ~ Susan"
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Kyle Smith

August 28, 2026

5  out of  5
rating by Kyle Smith
"Jasline was polite, courteous, and took care of my needs quickly."
We responded:
"Kyle~ Thank you for taking the time to share your feedback. We’re glad to hear Jasline was polite, courteous, and able to assist you quickly and effectively. Your satisfaction is very important to us, and we’ll be sure to pass along your comments to Jasline. ~ Susan"
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Joyce Mckoy

August 28, 2026

5  out of  5
rating by Joyce Mckoy
"I worked with the agent Jasline to resolve inquiries related to my account. She was quick and thorough in getting answers. I was very happy to work with her."
We responded:
"Joyce~ Thank you for your feedback. We’re glad to hear you worked with Jasline to resolve inquiries related to your account and that she was quick and thorough in providing answers. We truly appreciate your comments and will be sure to share them with Jasline. ~ Susan"
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Karie Adams

August 26, 2026

5  out of  5
rating by Karie Adams
"Jasline is awesome! She was courteous, patient and helpful resolving some questions we had! I would recommend if you want this type of customer service, see Jasline at Susan Collins State Farm!"
We responded:
"Karie~ Thanks so much for the wonderful review! We’re thrilled to hear that Jasline was courteous, patient, and helpful in resolving your questions. We truly appreciate your recommendation—if you ever need anything else, we’re here for you! ~Susan"
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Lenny's Healthy

August 19, 2026

5  out of  5
rating by Lenny's Healthy
"Súper recomendados me atendieron al máximo el joven Andrés García súper amable me hizo una cotización súper, quedé súper feliz 😀"
We responded:
"Lenny's Healthy~ Thank you very much for taking the time to share your experience. We’re glad Andrés García delivered great service and helped you with a quote that fits your needs. We’re here for you anytime. ~ Susan"
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captdavid160

August 18, 2026

5  out of  5
rating by captdavid160
"I had a good experience at this state farm location pirmalry thanks to the agent I worked with, Jasline. She answered all my questions, was patient, and explained everything thoroughly. I was able to save about $80 having the same exact plan with State farm instead of Geico."
We responded:
"David ~Thank you so much for your review! We’re glad you had a great experience at our State Farm location, and we’ll be sure to share your kind words with Jasline. It’s wonderful to hear she was patient, answered all your questions, and explained everything thoroughly. We truly appreciate your trust in us! ~ Susan"
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Edwin Colleran

August 12, 2026

5  out of  5
rating by Edwin Colleran
"Great service. Very helpful!"
We responded:
"Edwin~ Thank you so much for your review! We’re thrilled to hear you had a great experience and found our team helpful. We appreciate your support and hope to see you again soon! ~ Susan"
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lalta ballie

August 12, 2026

5  out of  5
rating by lalta ballie
"I'm very satisfied with the service and help I received from Jasline. She was very professional and helpful to me."
We responded:
"Lalta~ Thank you for sharing your experience! We’re so glad to hear you’re very satisfied with the service and support Jasline provided. Her professionalism and helpfulness truly reflect what we aim for. We’ll be sure to pass along your kind feedback—thanks again!
~ Susan



Latla ~ Thank you so much for your kind words! We appreciate your feedback and are thrilled to hear that Jasline has been helpful and professional in assisting you and your family. It's always a pleasure to work with amazing customers like you. If you have any further questions or need any more assistance, please don't hesitate to reach out. We look forward to serving you again in the future! ~ Susan"
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Corie Leon-Hill

August 5, 2026

5  out of  5
rating by Corie Leon-Hill
"Andres was super helpful and quite thorough when helping us purchase renters insurance for my college kiddos! He knew exactly what to look for when quoting the coverage and making sure it was compliant with the landlord's requirements. I was also pleasantly surprised to see that the premium via StateFarm was less than the one offered by the leasing company. Plus we were able to get slightly better coverage to include personal items like laptop, macbook and her TV. Thanks, Andres!"
We responded:
"Corie~ Thanks so much for your wonderful review! We’re thrilled to hear Andres was able to help you and your college kiddos find a renters insurance policy that met the landlord’s requirements—while also making sure you had the coverage you needed. It’s great that State Farm came in with a lower premium than the leasing company and that you were able to upgrade protection for personal items like the laptop/MacBook and TV.

We truly appreciate your trust and thank you again for choosing us—Andres will be so happy to hear this! ~ Susan"
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Kyle Wolfe

July 31, 2026

5  out of  5
rating by Kyle Wolfe
"Edna was great. Very informative and provided the assistance I needed."
We responded:
"Kyle~ Thank you for taking the time to leave a review. We’re happy to hear your experience was great, and we truly appreciate your support! ~ Susan"
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Luz Zapata

July 31, 2026

5  out of  5
rating by Luz Zapata
"I come to buy insurance for my vehicle and met Lerian, who is so knowledgeable about my need. I highly recommend her because she is very friendly also bilingual"
We responded:
"Luz~ Thank you for the wonderful review! We’re so glad you were able to find the right vehicle insurance and that Leriam was able to help you—her knowledge, friendliness, and bilingual support truly make a difference. We really appreciate your recommendation! ~ Susan"
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Kiara Lugo

July 28, 2026

5  out of  5
rating by Kiara Lugo
"This agent is wonderful he is very helpful and efficient got my needs met immediately. FIVE STARS"
We responded:
"Kiara~ Thank you so much for the wonderful review! ⭐️ We’re thrilled to hear the agent was helpful and efficient and that all your needs were met right away. We truly appreciate the five stars! ~ Susan"