
State Farm® Insurance Agent Susan Collins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Graham
April 17, 2025
"Thank you for being so kind and helping me with all my insurance needs.""
"Lisa~Thank you so much for your kind words! It was a pleasure assisting you with your insurance needs. We strive to provide the best service possible, and it's wonderful to know that we were able to meet your expectations. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. ~Susan"
James Webb
April 15, 2025
"First, I would like to say what an asset Jasline is for this agency. Secondly, thank you Jasline for taking the time to not only help me but to educate me while having to make coverage decisions."
"James~Thank you so much for your kind words and thoughtful review! We are thrilled to hear about your positive experience with our agency and especially with Jasline. She is indeed a valuable member of our team, and we are glad to know she was able to assist and educate you effectively during your coverage decisions. Your feedback is greatly appreciated and will be shared with Jasline and the rest of our team. If you have any further questions or need additional assistance in the future, please do not hesitate to reach out.~ Susan"
Paula Riutta
April 10, 2025
"Andres was a phenomenal resource and so helpful. We’ve been with Susan Collins and her team for over 20 years."
"Paula~Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that Andres was a phenomenal resource and provided you with the assistance you needed. We truly value your loyalty and trust in Susan Collins and her team over the past 20 years. It's clients like you that make our work so rewarding. If there’s anything more we can do for you, please don’t hesitate to reach out. ~ Susan"
Edwin Selby
April 9, 2025
"We had great servi"
"Edwin~Thank you so much for your kind words and for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our service. Our team works hard to ensure that we provide the best service possible, and it’s always rewarding to hear that our efforts are appreciated. If there is anything else we can do for you, please don’t hesitate to let us know. We look forward to serving you again in the future! ~Susan"
Diane Moran
April 4, 2025
"Andres and Jasline, was such a delight to work with! Thank you for being so kind and helping me with all my insurance needs."
"Diane~ Thank you so much for your kind words! We are delighted to hear that you had a positive experience with Andres and Jasline. Our team is dedicated to providing the best service possible, and it’s wonderful to know that we were able to assist you with your insurance needs. Your appreciation means a lot to us, and we look forward to serving you again in the future. ~Susan"
Jacob Guard
April 4, 2025
"It was great working with andres and jasline, they explained everything so clearly!"
"Jacob~ Thank you for your wonderful feedback! We’re thrilled to hear that Andres and Jasline were able to provide you with clear and comprehensive explanations. We strive to make every interaction as helpful as possible, and your kind words are much appreciated. We look forward to the opportunity to assist you again in the future! ~Susan"
Isabel A
April 4, 2025
"Such a pleasure working with Andres & Jasline! Customer service is 10/10, thank you!!"
"Isabel~Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with Andres and Jasline. Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations. We truly appreciate your feedback and look forward to serving you again in the future.~ Susan"
Victor Sandoval
April 3, 2025
"Very patient with us, answered all our questions, and very friendly. thank you for all your help!"
"Victor~Thank you so much for your kind words! We're delighted to hear that you had a positive experience with us. Providing thorough answers to your questions and ensuring a friendly and patient atmosphere is always our top priority. Your appreciation means a lot to us, and we are grateful for the opportunity to assist you. If you have any more questions or need further assistance, please don't hesitate to reach out.~ Susan"
Lee Bell
April 3, 2025
"Great experience with Jasline. She was very helpful and friendly. I expect to work with her going forward."
"Lee~ Thank you for sharing your wonderful experience with Jasline! We are thrilled to hear that she was helpful and friendly during your interaction. Jasline always strives to provide exceptional service, and it's great to know that she met your expectations. We look forward to continuing our relationship and working with you in the future. If you have any further questions or need assistance, please feel free to reach out.~ Susan"
Judy Finnie
April 3, 2025
"Andres Garcia was the answer today to all the challenges we were facing with our Homeowners insurance and Auto. He was a great listener and throughout our conversation he was able to give us the best of the best with his knowledge in the industry along with the team at State Farm. He was confident, personable and patient! Thank you Andres, we look forward to working with you!"
"Judy~Thank you so much for taking the time to share your positive experience with Andres Garcia! We are thrilled to hear that he was able to address all the challenges you were facing with your Homeowners and Auto insurance. Andres is indeed a great listener and always strives to provide the best possible solutions using his extensive knowledge and expertise. Your kind words about his confidence, personable nature, and patience mean a lot to us, and we are delighted that you felt well taken care of. We will be sure to pass on your compliments to Andres and the entire team at State Farm. We look forward to continuing to work with you and ensuring that all your insurance needs are met with the same level of excellence. If you have any further questions or need assistance, please don't hesitate to reach out. ~ Susan "
Katy “Star” Namaste
March 28, 2025
"Edna was very helpful with my renters policy and even took time to review my car and health policy and check for discounts."
"Katy~Thank you so much for sharing your positive experience! We're delighted to hear that Edna was able to assist you with your renter's policy and took the extra time to review your car and health policies as well. Providing comprehensive and attentive service is something we strive for, and it's wonderful to know that Edna delivered on that promise. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help! ~Susan"
Todd Swofford
March 25, 2025
"Prompt professional service. Excellent experience."
"Todd~Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our prompt and professional service. We look forward to serving you again in the future! ~ Susan"
Michelle Concannon
March 21, 2025
"Gisela Vargas has been such a pleasure to work with. I’m been using her for the last 4 years and she’s been amazing. Very responsive, respectful, and helpful every time I reach out. Highly recommend."
"Michelle~Thank you so much for your kind words and for taking the time to leave such a wonderful review! We are thrilled to hear that Gisela Vargas has been a pleasure to work with over the past four years. Gisela prides herself on being responsive, respectful, and helpful, and it's fantastic to know that she has consistently provided you with amazing service. Your high recommendation means a lot to us, and we look forward to continuing to serve you in the future. Thank you again! ~Susan"
Ronald Cooper
March 19, 2025
"Agent was very courteous, congenial and caring. Agent was very knowledgeable and patient in explaining my benefits and options. This agent is an asset to your company."
"Ronald~ It's wonderful to hear that you had such a positive experience with your agent. Their courteous, congenial, and caring nature, combined with their knowledge and patience in explaining your benefits and options, clearly made a significant impact. Agents like this truly are an asset to their company, as they provide exceptional service and support to their clients. If you have any further questions or need additional assistance, don't hesitate to reach out to this agent again. Thank you for sharing your experience! ~ Susan"
Eric Allen
March 18, 2025
"The best insurance agent experience I have ever had. I appreciate the work that you’ve put in to help make my insurance needs seem effortless. Thank you Carmen."
"Eric~ Thank you so much for your kind words and for taking the time to share your experience! I'm thrilled to hear that you found our service to be the best you've ever had. It was our pleasure to assist you and make your insurance needs as effortless as possible. Your appreciation means a lot to me, and we look forward to continuing to help you with any future insurance needs. Thank you once again! ~Susan"
Rebecca Coffie
March 13, 2025
"My experience with Carmen was amazing she was able to drop my insurance by $250 a month and answered all my questions with great knowledge. Thank you so much and will be recommending to everyone I know."
"Rebecca~ Thank you so much for your kind words! We're thrilled to hear that Carmen was able to help you save $250 a month on your insurance and provide knowledgeable answers to all your questions. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance, please don't hesitate to reach out. Thank you again! ~Susan"
Sandra
March 12, 2025
"The experience I had with Carmen was very enjoyable, she answered all of my questions with knowledgeable information, she offered many options with the policy. I've recommended Carmen to my family and friends, So with that being said, Thank you State Farm."
"Sandra~ Thank you so much for sharing your positive experience with Carmen! We're delighted to hear that she was able to provide you with knowledgeable information and offer various policy options to meet your needs. Your recommendation to family and friends means the world to us. At State Farm, we strive to ensure all our clients receive top-notch service, and it's wonderful to know that Carmen exceeded your expectations. Thank you once again for your kind words and for choosing State Farm. If you ever have any further questions or need assistance, please don't hesitate to reach out. ~Susan"
Carmen Rodriguez
March 10, 2025
"Fue muy amable y atenta y aunque soy una persona mayor me tuvo mucha Paciencia. Le estoy muy agradecida."
"Carmen~ Thank you so much for your kind words and for taking the time to leave such a thoughtful review. It was truly our pleasure to assist you, and I'm delighted to hear that you felt cared for and understood. Your gratitude means a lot to me, and we look forward to helping you again whenever you need it. ~ Susan"
Nathan Winchester
March 10, 2025
"Andres Garcia and the team at State Farm are very helpful and responsive!"
"Nathan~ Thank you for your wonderful review! We're thrilled to hear that you found Andres and our team at State Farm to be helpful and responsive. We strive to provide the best service possible, and your feedback lets us know we're on the right track. If you ever need anything else, please don't hesitate to reach out. ~ Susan"
Nancy Lopez
March 10, 2025
"Edna Melendez is “Very friendly and professional! They took the time to find me a reasonable auto insurance plan that fit my needs. I appreciate their dedication and will definitely use this agency again!” Let me know if you’d like any tweaks!"
"Nancy~ Thank you so much for your kind words about Edna! We're thrilled to hear that you had a positive experience with our agency. Our team is dedicated to providing friendly and professional service, and we're glad we could help you find an auto insurance plan that fits your needs. We look forward to assisting you again in the future! ~Susan"
DORIS KILMER
March 7, 2025
"The agent was very helpful and explaining everything I have on my policy and gave me information on the discounts."
"Doris~ Thank you for your kind words! We're thrilled to hear that one of our agents was able to assist you effectively and provide detailed information about your policy and available discounts. We always strive to offer the best service to our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. ~Susan"
Renee Kirwan
March 6, 2025
"Andrew and Gisela are top notch over at Susan Collin’s State Farm. They are always pleasant, always professional and work really hard to help their customers. Andrew in particular always comes through for me and makes being a loyal State Farm customer easy- thanks Andrew!"
"Renee~Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Andrew and Gisela have provided you with exceptional service. Your feedback is greatly appreciated and will surely motivate our team to continue delivering top-notch support. We value your loyalty and are always here to help. Thanks again for choosing State Farm! ~Susan"
Diego Barreda
March 6, 2025
"Muy buen servicio de la Sra Gisella nos orientó de forma precisa y rápida"
"Diego~ Thank you so much for your kind words! We're thrilled to hear that Gisela was able to assist you efficiently and accurately. We pride ourselves on providing excellent service, and it's always rewarding to know that we met your expectations. If you need any further assistance, please don't hesitate to reach out. ~Susan"
Ana Serrano
March 4, 2025
"Jasline is amazing in this office. We moved here from another state and she made the process of transferring our insurance policies so easy. She explains the process so well and listens to your needs. Highly recommend 😊"
"Ana~Thank you, Ana, for your fantastic review! We're thrilled to hear that Jasline made your transition to our office seamless and that she was able to assist you with your insurance policies effectively. We appreciate your recommendation and are here to help with any future needs. Don't hesitate to reach out! ~ Susan"
jose santiago
March 4, 2025
"Carmen, was very helpful and full of knowledge she truly made my experience easy as can be!!! thank you carmen!"
"Jose~Thank you, for your kind words! We're delighted to hear that Carmen was helpful and knowledgeable, making your experience as smooth as possible. We're here to assist with any questions or needs you may have. Feel free to reach out anytime! ~Susan"