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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carter Dabney

December 5, 2025

5  out of  5
rating by Carter Dabney
"Ryan was super accommodating and was able to save me money."
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Mahal Lee

December 5, 2025

5  out of  5
rating by Mahal Lee
"It’s been a great experience working with Ryan at State Farm. As a new customer I appreciate the transparency, professionalism, and patience provided to me. They were able to get me a really great rate for my home and auto insurance. My previous company that I was with for years kept hiking up my rates and even though I’ve had no claims filed. With State Farm I’m receiving more coverage at a way better rate and I’m so thankful!"
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Marie Robert

December 5, 2025

5  out of  5
rating by Marie Robert
"Ryan was amazing to work with! He helped me with both my car insurance and renters insurance, and he was extremely knowledgeable throughout the whole process. He took the time to explain everything clearly, answered all my questions, and made sure I fully understood my options. On top of that, he found me the best deal, which I really appreciate. The whole experience was smooth, easy, and stress-free thanks to him. Highly recommend Ryan for anyone looking for great service and great rates!"
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Dyanie Canet

December 4, 2025

5  out of  5
rating by Dyanie Canet
"Jasline was soo helpful. Very appreciative of all her help!"
We responded:
"Dyanie~ Thank you so much for your kind words! We're thrilled to hear that Jasline was able to assist you and make your experience a positive one. We truly appreciate your feedback and will be sure to pass along your thanks to her. If you need anything else, please don't hesitate to reach out! ~ Susan"
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Dylan Halbach

December 3, 2025

5  out of  5
rating by Dylan Halbach
"I was with USAA for 11 years and Ryan was able to get me a better price in only a couple minutes. Much friendlier too. Super professional and easy to make the change. Glad to be doing my business with State Farm now"
We responded:
"Dylan~ Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Ryan was able to help you find a better rate and make the switch to State Farm so seamless. Providing friendly, professional service is our top priority, and we're grateful to have you as part of our State Farm family. If you ever need anything or have any questions, we're always here to help. Welcome aboard! ~ Susan"
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David Chacon

December 3, 2025

5  out of  5
rating by David Chacon
"Andres was very professional and made sure I was notified of my billing decrease!"
We responded:
"David~ Thank you so much for your kind words! We’re thrilled to hear that Andres provided you with professional service and kept you informed about your billing decrease. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience! ~ Susan"
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Luis E Hernandez

December 2, 2025

5  out of  5
rating by Luis E Hernandez
"Gisela was very professional ,knowledgeable and helpful."
We responded:
" Luis~ Thank you for your wonderful feedback! We’re delighted to hear that Gisela was professional, knowledgeable, and helpful during your experience. We appreciate your kind words and will be sure to share them with her. Thank you for choosing us! ~ Susan Luis, Good morning and thank you for such nice comments regarding the Insurance Services you received from Gisela in my agency. She has nearly 30 years' worth of experience with State Farm and is extremely knowledgeable. We are proud to have her representing the Susan Collins - State Farm Agency brand! We are glad to be handling your Auto and Property Insurance needs! Thank you for your business, the kind review and best wishes to you for a wonderful 2023! Take care, Susan Collins"
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Salinas Speedway

December 1, 2025

5  out of  5
rating by Salinas Speedway
"Excelente en solo 35 minutos tenia seguro."
We responded:
"Salinas Speedway~¡Muchas gracias por tu comentario y por confiar en nosotros! Nos alegra saber que tuviste una experiencia rápida y satisfactoria. Si necesitas algo más, no dudes en contactarnos. ¡Estamos para ayudarte! Thank you so much for your comment and for trusting us! We're happy to know you had a quick and satisfying experience. If you need anything else, please don’t hesitate to contact us. We’re here to help! ~ Susan"
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lalta ballie

November 28, 2025

5  out of  5
rating by lalta ballie
"Excellent and professional service from Leriam!"
We responded:
"Latla ~ Thank you so much for your kind words! We appreciate your feedback and are thrilled to hear that Jasline has been helpful and professional in assisting you and your family. It's always a pleasure to work with amazing customers like you. If you have any further questions or need any more assistance, please don't hesitate to reach out. We look forward to serving you again in the future! ~ Susan"
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Alex Alvarez

November 24, 2025

5  out of  5
rating by Alex Alvarez
"I had some policy questions and needed help opening a claim and Jasline was amazing!!!! So friendly and answered all of my questions. Highly recommend State Farm."
We responded:
"Alex~ Thank you so much for your wonderful review! We're thrilled to hear that Jasline provided you with excellent service and was able to assist with your policy questions and claim. Your recommendation means a lot to us, and we're grateful to have you as a valued State Farm customer. If you ever need anything else, please don't hesitate to reach out! ~ Susan"
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Eric Rodriguez

November 21, 2025

5  out of  5
rating by Eric Rodriguez
"Ryan Rivera Cruz the representative for Susan Collins Agency did an amazing job. He was very thorough and informative. I would highly recommend Ryan and Susan Collins State Farm Agency. If you're looking to save money on insurance, look no further than Susan Collins State Farm Insurance Agency."
We responded:
"Thank you so much, Eric, for your kind words and for taking the time to leave this wonderful review! We’re thrilled to hear that Ryan provided you with thorough and informative service. Our team at Susan Collins State Farm Agency is committed to helping our clients find the best coverage and savings possible. Your recommendation means a lot to us. If you ever need anything in the future, please don’t hesitate to reach out! ~ Susan"
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Nkosentsha Mthethwa

November 20, 2025

5  out of  5
rating by Nkosentsha Mthethwa
"Very friendly and good adviser."
We responded:
"Nkosentsha~ Thank you so much for your kind words! We're glad to hear you had a positive experience and found our advice helpful. If you ever need anything else, we're always here to help! ~ Susan"
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Kiran Maharaja

November 19, 2025

5  out of  5
rating by Kiran Maharaja
"Jasline at StateFarm office helped me a lot when I requested to add my new car in my current auto policy. She understood my request completely and worked very promptly. Thank you Jasline"
We responded:
"Kiran~ Thank you so much for your kind words and feedback! We're delighted to hear that Jasline was able to assist you efficiently with adding your new car to your auto policy. Providing prompt and attentive service is our top priority, and it's wonderful to know Jasline made the process easy for you. We appreciate your trust in State Farm and look forward to serving you again in the future! ~ Susan "
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Amy E

November 17, 2025

5  out of  5
rating by Amy E
"Andres called to provide an update about the decrease in premium which was good news. I’ve had great service at Susan Collins State Farm agency."
We responded:
"Amy~ Thank you so much for your kind words! We’re delighted to hear that Andres was able to share some good news about your premium and that you’ve had a great experience with our agency. Providing excellent service is always our top priority. If you ever need anything else, please don’t hesitate to reach out. We appreciate your trust in Susan Collins State Farm! ~ Susan"
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Michael G Maldonado

November 12, 2025

5  out of  5
rating by Michael G Maldonado
"Jasline was so helpful! Answered all my questions and helped me understand my policy. 5 ⭐️!"
We responded:
"Michael~ Thank you so much for your wonderful review! We're thrilled to hear that Jasline was able to assist you and provide clarity about your policy. Your satisfaction means a lot to us, and we appreciate your 5-star rating! If you have any more questions in the future, we're always here to help. ~ Susan"
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Suleyma Bolano

November 11, 2025

5  out of  5
rating by Suleyma Bolano
"I had a great experience today with Jasline. Even though I originally wanted to speak with my usual rep, she went above and beyond to help me. She took the time to listen to all my questions and concerns about my billing and found solutions that actually reduced my monthly premium! Jasline was patient, knowledgeable, and very helpful throughout the entire conversation. I truly appreciate her effort and excellent customer service."
We responded:
"Suleyma~ Thank you so much for your kind words and for sharing your experience! We’re delighted to hear that Jasline was able to assist you and make a positive impact on your billing concerns. Our team strives to provide helpful, personalized service, and it’s wonderful to know Jasline exceeded your expectations. We appreciate your feedback and look forward to serving you again in the future! ~Susan"
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Amy Murphy

November 7, 2025

5  out of  5
rating by Amy Murphy
"Great to work with- we worked with Ryan. He was very thorough, knowledgeable and put in the work to get a great rate for our young driver! Thank you!"
We responded:
"Amy~ Thank you so much for your kind words! We're thrilled to hear that Ryan was able to assist you and secure a great rate for your young driver. We appreciate your trust in us and look forward to helping you again in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out! ~ Susan"
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N Products

November 5, 2025

5  out of  5
rating by N Products
"Myself and my fellow policy members are very pleased with Andre’s performance he is able to clearly explain components of our policy."
We responded:
"N Products~ Thank you so much for your kind words and positive feedback. We’re delighted to hear that Andres was able to clearly explain your policy components and provide you with the support you needed. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. ~ Susan"
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Zachary Mendez

October 31, 2025

5  out of  5
rating by Zachary Mendez
"Andres was so helpful! Susan's team is always so kind and ready to help!"
We responded:
"Zachary~ Thank you so much for your wonderful feedback! We're thrilled to hear that Andres was helpful and that Susan's team made a positive impression. Providing kind and attentive service is always our goal, and your kind words mean a lot to us. If you ever need anything else, we're here to help! ~ Susan"
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Leidy Xiomara Jaimes joves

October 29, 2025

5  out of  5
rating by Leidy Xiomara Jaimes joves
"Divina la atencio"
We responded:
"Leidy~ Thank you so much for your kind words! We’re delighted to know you enjoyed our service. We hope to see you again soon! ¡Muchas gracias por tus palabras! Nos alegra saber que disfrutaste de nuestra atención. ¡Esperamos verte pronto!~ Susan "
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Kevin Gonzalez

October 29, 2025

5  out of  5
rating by Kevin Gonzalez
"Andres was quick and to the point, wasted no time in explaining what the call was for. Very helpful especially during work hours. Awesome service"
We responded:
"Kevin~ Thank you so much for your kind words! We’re glad to hear that Andres was able to assist you efficiently and respectfully of your time. Providing helpful and timely service is always our priority, especially during busy work hours. We appreciate your feedback and look forward to serving you again! ~Susan"
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Mike Reinmund

October 29, 2025

5  out of  5
rating by Mike Reinmund
"Andrew and their Team at Susan Collins StateFarm have been great. Been a client for close to 35 years and always a positive experience."
We responded:
"Mike~ Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Andrew and our team at Susan Collins. Providing excellent service and meeting your needs promptly is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out.~ Susan"
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Alexis Cestero

October 28, 2025

5  out of  5
rating by Alexis Cestero
"Very friendly and great experience"
We responded:
"Alexis~ Thank you so much for your kind words! We're delighted to hear that you had a great experience and found our team friendly. We look forward to welcoming you back again soon! ~Susan"
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Thomas Iglesias

October 22, 2025

5  out of  5
rating by Thomas Iglesias
"Jasline was great! Very knowledgeable!"
We responded:
"Thomas~Thank you so much for your kind words! We're thrilled to hear that Jasline was able to assist you and share her expertise. We'll be sure to pass along your feedback to her. If you need anything else, please let us know! ~ Susan"
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Charys

October 16, 2025

5  out of  5
rating by Charys
"Andre :) couldn't have been any more patient and clear when explaining his answers to my questions. He was fantastic! :) may this beautiful soul get promoted. God bless! I would also like to give a shout out to a woman I have now called my State Farm mom. EDNA, Sometimes these policies are not easy to understand in how they work, she was so compassionate and willing to explain to me how deductibles work.unFortunately a lot of the Young Generation such as myself don't really have a full understanding. State Farm please continue to encourage your employees to compassionately explain to the Young Generation how your insurance operates they will greatly appreciate it, like me! And honestly felt like I was talking to a mom who was explaining to a daughter how deductibles work sometimes we're just told you need insurance but we don't fully understand how car insurance works and all the extra services that you offer. We also appreciate your honesty and not that you're trying to sell us for benefits but being honest. Thank you for your integrity State farm! God bless you!"
We responded:
"Charys~ Thank you so much for your heartfelt review! We’re truly grateful to hear how much Edna’s compassion and patience made a difference for you. At State Farm, we believe in making insurance understandable and accessible for everyone, and it’s wonderful to know that Edna was able to explain things in a way that felt caring and supportive—just like family. Your feedback is so important to us, and we’ll continue to encourage our team to provide honest, compassionate service to all our customers, especially those who are new to insurance. Thank you for your trust and kind words. We’re honored to have you as part of the State Farm family! God bless you too! ~ Susan"