State Farm® Insurance Agent Susan Collins

"Jasline is a great listener, very polite and understanding, as I received my car insurance bill and it was a substantial raise for six months. She offered suggestions on how to lower the bill, but I declined. So I will keep State Farm for another six months and hope for a miracle that the policy goes down in price."

"Called today to make a payment. Jasline assisted me and looked my policy up. She was a pleasure to speak with and she handled everything in a timely manner. Very professional. Thank you for your assistance."

"I’ve been with this Company for over 16yrs and every time I interact with any staff it’s always a pleasure and easy to handle my policy. Jasline it’s very sweet and always explain In detail all my questions. Thank you"

"I called today to follow up with some policy changes that were made recently and was met with great care. Kiana answered my questions thoroughly and made sure everything was taken care of. Also want to thank the rest of team for all the other times they’ve helped me. Have been going through Susan Collin’s for years now no issues, just great service"

"Kiana is lovely. Very helpful and patient and was able to help us with everything..a big THANKYOU"

"Don't give them a penny more than is legally required for car insurance. Scammed me out of a claim for my car after the hurricane."

"I don't like insurance people! But here is totally outstanding! StateFarm, Susan Collins agency great! And Carla! Your place in mine experience, it's absolutely great! Thank you all, thank you Carla! You are the best 🤘"

"Today I was helped by Kiana Muriel who was extremely helpful and kind to me and overall gave me the best help. I’ve been with state farm for a few months now and every time I get great help from everyone on Susan’s team."

"Customer Service agent was respectful and thorough. Even though I said never mind the agents professionalism compelled her to find an answer to my more difficult question. Thank you Jasline."

"Jasline was kind and very professional. She helped me pay my monthly payment quickly with no problems. I've been with State Farm susan collins since 2001 and have never had any problems. Thank you for a wonderful experience."

"Jasline was very helpful. It's so nice to speak to an actual person when needing help. Thank you Susan for having an awesome staff like Jasline"

"My favorite team!!!!. Always willing to help. Thank you Jasline for the help today!! P.S the whole team is amazinggggg"

"Great and fast service."

"Never heard back"

"Thank you for the great service and friendly personality. All questions were answered. We thank Stephe for all her patience and help."

"I called the other day and talked to Jasline about my insurance and she was very nice and extremely helpful. I have been with State Farm for about 37 years and its because of people like Jasline that I choose to stay with State Farm."

"Edna at State Farm and the entire team there takes care of their customers, I signed us as a referral - good job!! A++ Highly Recommend. :)"

"Great staff and great service. Had the pleasure to deal with Edna Melendez and she made me feel right at home. I highly recommend this agency."

"I just want to Express my gratitude for Edna because she took her time to research different discounts and other coverages for me. Her customer service is superior!"

"I’ve been with the Collins for about a year and the attention to customer service is excellent. I had a recent billing issue and Edna was gracious and took the time out to rectify the situation. 5 Star ⭐️ service from this agency overall !!"

"I wanted to take a moment to give a big shoutout to Stephen, the State Farm customer service rep who's been a total rockstar. Seriously, this guy goes out of his way every single time to help me out with whatever I throw his way. Huge thanks to Stephen for being awesome!"

"Wonderful prompt service at this office. Edna is a pleasure to work with."

"Its nothing like getting good customer service in this day and age...Kiana Muriel not only properly explained everything to me ...but help me to see how I can save even more over time...Greatly appreciate the time and service she provided."

"Jasline fue muy atenta y me resolvio en 15 minutos, estoy agradecido con su gestion!!"

"Awesome service thanks 👍"