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State Farm® Insurance Agent Susan Collins

4.6 out of 5 average rating (105 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Bruno Monagas

May 19, 2023

5  out of  5 rating by Bruno Monagas
"I spoke with Jasline and she was very nice and answered all my questions 10/10 thank you!"

Patrice Hughes

May 18, 2023

5  out of  5 rating by Patrice Hughes
"Susan Collibs State Farm has been my auto insurance provider for years now. And the reasons I continue with this agency are the AWESOME AGENTS...the QUALITY CUSTOMER SERVICE...and the fact that EVERY EFFORT is made to provide me with the BEST INSURANCE COVERAGE for my budget. At Susan Collins State Farm, they always go above and beyond...Thank you."

V K

May 18, 2023

5  out of  5 rating by V K
"Gisela is one of the best insurance advisory representatives I have ever done business with. She helped me through the process of cancelling the existing coverage on my old car and sign up for a new one for my motorcycle quite effectively. Encouraged by her friendly service, I recently transferred my home insurance as well to StateFarm with Gisela's guidance. Cheers !"

Daiana Reyes

May 15, 2023

5  out of  5 rating by Daiana Reyes
"Thanks for clarifying my account and updating it…. Very professional thanks again great job!"

David Molinary

May 12, 2023

5  out of  5 rating by David Molinary
"Karen Seguel is the most helpful insurance agent I have ever dealt with. She is honest and up front with everything. Susan Collins State Farm agency has always responded quickly to my questions and concerns and they actively look for the best rates and coverage. Karen is definitely a person who cares for the customer. I highly recommend this company."

Natalie Febo

May 11, 2023

5  out of  5 rating by Natalie Febo
"The Team with Susan are always great, & helpful."

Jose Bonifaz

May 11, 2023

5  out of  5 rating by Jose Bonifaz
"The entire team Susan has is awesome, especially Stephen Sheppard, he is super helpful and professional."

Ali

May 2, 2023

5  out of  5 rating by Ali
"Edna is very professional and knowledgeable, she takes her time to seek and search different options to provide the ultimate policy that fits your and your family needs! She is definitely an asset to this organization. Thank you do much!!"

Scott Davis

May 1, 2023

5  out of  5 rating by Scott Davis
"Have always received clear and helpful customer service from this office. Most recently having a great experience with Kiana Muriel helping me set up new discounts. She’s very sweet and made the conversations easy to navigate!"

M Wilchester

April 25, 2023

5  out of  5 rating by M Wilchester
"Hi. I am Dr. G. Laurens. I am a customer, and I just did a Google review with a five stars. Your service is excellent. Kiana Muriel assisted me end she was very knowledgeable and professional. She did change my mind about interacting with insurance companies. Will bundle other cars into my account based on the excellent customer service you have. Kind Regards."

Hank Page

April 21, 2023

5  out of  5 rating by Hank Page
"Thank you Jasline for your professionalism and assistance. Job well done. 🙂"

Mateo Londono

April 21, 2023

5  out of  5 rating by Mateo Londono
"Gisela V. is great! Always very helpful and attentive."

angela cedeno

April 21, 2023

5  out of  5 rating by angela cedeno
"Gisela is great, she looks for the best of her clients at all time, even when the Florida insurance current conditions are against the client, she will try to put together the best possible scenario."

Larry Ruiz

April 20, 2023

5  out of  5 rating by Larry Ruiz
"Jasline was very professional and courteous. She was able to address my questions quickly!"

Maria Suniaga

April 20, 2023

5  out of  5 rating by Maria Suniaga
"(Translated by Google) Excellent service and attention (Original) Excelente servicio y atención"

Joan Beharry

April 20, 2023

5  out of  5 rating by Joan Beharry
"I had such good customer care with Jasline Zelaya. I was most impressed with her follow up call the next day because I paid my bill and it never went through and together she helped me, finally it did. So having her help me was so comforting. She made me feel unique and one of a kind. Thank you Joan Beharry"

robin hettinger

April 16, 2023

5  out of  5 rating by robin hettinger
"It was a pleasure to meet and work with Gisela Vargas on our insurance needs. She was extremely helpful and part of the reason we love State Farm."

Michael Albanese

April 15, 2023

5  out of  5 rating by Michael Albanese
"Stephen Sheppard is a very valuable agent with Susan Collins. He's very knowledgeable, helpful and insightful in assisting to find ways to save money on our insurance. Not just saving money, but to do what's best for me and my wife in regards to our home and vehicles. Michael Albanese"

AikiBudo Foundation

April 13, 2023

5  out of  5 rating by AikiBudo Foundation
"Great Office to be a part of, everyone has been very helpful with all of my three cars, a special thanks Stephe, Karen, and to Stephen for all their help and dedication."

Jorge ame

April 13, 2023

5  out of  5 rating by Jorge ame
"(Translated by Google) This State Farm office is very efficient and they are always willing to help you with friendly and quality service. 100% recommended. Edna is a Pro! (Original) Esta oficina de State Farm es muy eficiente y siempre están dispuestos ayudarte con servicio amable y de calidad. 100% recomendado. Edna es una Pro!"

Jack M

April 11, 2023

5  out of  5 rating by Jack M
"Stephen did a great job helping me. Professional, punctual and very supportive. He makes the difference at this insurance place. Great job Stephen..."

VICTOR RAMON Morales

April 10, 2023

5  out of  5 rating by VICTOR RAMON Morales
"I want thank Gisela Vargas for all her support. She had been a great help in every I need. Thanks again and God bless you"

Dinorah L Rosario Roman

April 8, 2023

5  out of  5 rating by Dinorah L Rosario Roman
"(Translated by Google) Mrs. Gisela Vargas, my State farm representative, I recommend her 100% whenever she called her, she is very helpful and professional, I would not change her for anything. (Original) La Sra. Gisela Vargas mi representante de State farm la recomiendo al 100% siempre que la llamó me resuelve muy servicial y profesional no la cambiaría por nada ."

Lillian Garcia

April 8, 2023

5  out of  5 rating by Lillian Garcia
"Gisela is very understanding, knows how to listen and always looks for solutions to my problems. Thank you for having employees like this."

Eric Colon

April 5, 2023

5  out of  5 rating by Eric Colon
"Gisela is very efficient and very attend ..She is the best as my agent of State Farm ."